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About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators. VSpace Pro 11 LTS. is intended for NComputing customers who wish to stay on a long-term supported platform for their current deployment without feature and functionality enhancements. This long-term support (LTS) version is replacing all previously released vSpace Pro versions. Ncomputing vspace for windows 7 server 6 6 9 1 zip bags. Buy the NComputing L300 Ethernet Virtual Desktop Kit at a super low price. NComputing vSpace software CD/license, software installation & user guide, Quick. For a clutter-free workspace and is automatically managed by the vSpace server. Ncomputing vspace license crack. Description: That setting is in the vSpace System Console ' System Settings. Study online flashcards and notes for The. WEBE Gigi Model Sets 33 39 Bhool Bhulaiyaa hd 1080p movie download CrackSearcher download pc.

. L-Series Ethernet Virtual Desktop with vSpace Server™ User Manual (For L130, L230, and L300). Please note that reproduction of this User Manual in whole or in part, without express written permission from NComputing, is not permitted. NComputing reserves the right to make improvements and/or changes to this User Manual and to the products, programs and/or specifications described herein at any time without notice.

. The CM Fortran:SERIAL,:NEWS, and:SEND functionality was judged adequate by 5 users, inadequate by 2. Much discussion followed on the topic of how HPF would treat Fortran 90. John Levesque started the discussion by stating that he was now in favor of including array syntax. He noted that it was still important that extensions can be.

Information contained in this document may have been obtained from internal testing or from a third party. Microsoft or as expressly set forth in the “Microsoft Windows Server to Windows XP License Rights” section of the NComputing EULA. In all cases, your rights and obligations with respect to the use of vSpace Server software with Windows Server software and Windows Client software are defined by both the NComputing vSpace Server software EULA and the applicable Microsoft Software License Agreement or EULA. L130/L230 Firmware Update.27 L300 Device Setup.28 L300 Firmware Update.

30 Using Your L130 and L230 Access Devices.31 Using Your L300 Access Device.36 The “Server Selection” Screen. 36 Device Information.37 The “Device Setup”. NComputing L-Series User Manual rev.05.07.12 NComputing vSpace Server 4 Management Console Guide. 52 Software Settings (local). 53 Sessions.53 Information & Settings.55 USB-Device Assignment(s).58 Software Settings (LAN). 60 Hardware Settings (LAN/local).

60 NComputing vSpace Server 6 Management Console Guide. NComputing L-Series User Manual rev.05.07.12 Safety Information Refer to the following to prevent any physical injury or loss of assets caused by damage to the product.

A user must read this User Manual carefully before use and properly follow the instructions. 제조자/제조국가: 엔컴퓨팅 주식회사/한국 NCC-L230 (B). 제조년월: 제품 뒷면 참고. 기기의 명칭(모델명): Multi-User Computing Access Device (L130). 인증 번호: NCC-L130 (B).

인증 받은 자의 상호: 엔컴퓨팅 주식회사. 제조자/제조국가: 엔컴퓨팅 주식회사/한국. NComputing L-Series User Manual rev.05.07.12 European Community: Disposal Information: This symbol means that according to local laws and regulations your product should be disposed of separately from household waste. The separate recycling of your product will help ensure that it is recycled in a manner that protects human health and the environment. NComputing L-Series User Manual rev.05.07.12 GPL Declarations The NComputing L300 access device contains – in part – some free software (software licensed in a way that ensures your freedom to run, copy, distribute, study, change and improve the software). This free software is also contained in the L300 firmware update files that are distributed together with NComputing vSpace Server software installation packages that are expressly for the L300. End User Environment L-series Models This user manual covers three distinct L-series products: the L130, L230 and L300.

The entry-level L130 provides all of the basic features needed for a good virtual desktop experience, complete with keyboard, mouse, monitor and speaker connections. The L230 adds a USB port for connecting storage devices, a microphone port, and more color depth for an even better user experience. The tables below give recommended specifications for a vSpace host computer running a typical application set, based on the number of users and type of access device. NComputing recommends you always test your environment in advance of deployment to ensure it meets your expectations. NComputing L-Series User Manual rev.05.07.12 vSpace Server software installation Per the instructions below, always check the NComputing website for the latest vSpace Server software.

The software on the CD in your package may not be the latest version. Insert the software installation CD into the host computer's CD drive.

In most cases, a window will automatically appear after a few seconds with installation options. When dealing with certain firewall applications, you may need to make sure that the Note: NComputing.exe files have proper access permission to the network. These.exe files include: KMSERVC.EXE, BOOTSRV.EXE, KMMSG.EXE, KMUPDATE.EXE, KMREGWIZ.EXE Within the Exceptions tab of the Windows Firewall the ports that should be opened are. NComputing L-Series User Manual rev.05.07.12 proceeding normally.

If the installer takes longer than 15 minutes to complete, please contact NComputing technical support for assistance. At the 'vSpace Server successfully installed' screen, click “Close” to end the installer, and select whether or not to immediately restart the computer (a restart is required before vSpace Server can be used). NComputing L-Series User Manual rev.05.07.12 Product Registration Important! DEVICE AND VSPACE SERVER SOFTWARE REGISTRATION ARE REQUIRED TO RECEIVE VSPACE UPDATES AND TECHNICAL SUPPORT. Product registration is required for all L-series devices and vSpace Server software to enable normal product use, downloading updates, and technical support. When registering the software, all the access devices must be connected to the host system using Ethernet.

NComputing L-Series User Manual rev.05.07.12 Online Registration In the case of Online Registration, follow the instructions below. Otherwise skip to the section titled “Offline Registration.” Online registration will be completed automatically if possible during software installation.

If your host system is unable to access the internet. NComputing L-Series User Manual rev.05.07.12. On the Registration Type screen, select “Register online, using your Internet connection” and click “Next.” Note: If you use a Proxy Server for internet connectivity, enter the Proxy connection data here. The registration wizard will then show you a list of all unregistered L-series access devices that are currently connected to this vSpace Server host that can now be registered. NComputing L-Series User Manual rev.05.07.12 Page 18 of 95.

You’ll need to select the location where you wish to store the registration data file that you’ll later email to NComputing. Note that you cannot type directly into the “Create activation file” field, but you must click on the “Select” button to navigate to the directory where you wish to store the offline registration data file. Next, email the created “txt” file to registration@ncomputing.com. Alternately, you can copy the “txt” file to another PC, if necessary, to send the email.

It should normally take only one or two minutes to receive the vSpace Server license file by returned email. NComputing L-Series User Manual rev.05.07.12. Click “Select” or “Select the activation file” to navigate to the file, and click “Open” once you have located the correct license file.

Then click “Next” to load the license file and apply it to the vSpace Server host system. “Exit” button. When the download is complete, the installation of the new version will begin. Uninstallation To uninstall the vSpace Server software, select “Uninstall vSpace Server” under the “NComputing vSpace Server” folder in the Start menu (or select vSpace Server from the Add/Remove Programs utility in the Windows Control Panel).

NComputing L-Series User Manual rev.05.07.12 Windows Configuration Notes The following are some initial Windows configuration notes to be aware of. Windows 7. Installation: You must have administrative rights to install vSpace Server 6 onto Windows 7. However, unlike in Server 2008 R2, the actual “Administrator” account is not enabled by default in Windows 7. NComputing L-Series User Manual rev.05.07.12 Client Access License (CAL) Installation For multi-user applications, in addition to installing and activating the Windows Server operating system license on the host system, you need to acquire two types of client access licenses.

First, standard Windows Server CALs for each user or device are needed. NComputing L-Series User Manual rev.05.07.12 L130 and L230 Device Setup The access device must be connected via Ethernet to the host PC. This can be done using an Ethernet switch, a router, or some other network connection method. Network connection If the network is configured to use DHCP to get dynamic IP addresses, you can set up the access device to use it. NComputing L-Series User Manual rev.05.07.12 In the 'Network' tab, select whether to use a dynamic IP address or a static IP address. If you choose to use a dynamic IP address, click on the 'Save' button.

If you choose to use a static IP address, you must enter the IP address and the default gateway. This dynamic firmware will only persist as long as the L130/L230 device is powered on. To make the latest firmware persist, power on the device and select the 'Update' tab and click on the 'Update' button. When the access device asks you for a password, enter 'updateme'. NComputing L-Series User Manual rev.05.07.12 L300 Device Setup The L300 must be connected to the host PC via an Ethernet switch, router, or other network connection. The L300 has USB ports dedicated for mice and keyboards, as indicated by the mouse and keyboard symbols below the horizontally oriented USB ports. NComputing L-Series User Manual rev.05.07.12 If static addressing configurations are used on the network, select “Static configuration” and supply the appropriate IP, Subnet Mask, Gateway, and DNS server (primary and alternate) information.

Click “OK” to save changes and return to the main screen. NComputing L-Series User Manual rev.05.07.12 L300 Firmware Update It is always recommended to use the latest available version of firmware on your L300 device. Each installation of vSpace Server includes the latest firmware, so no additional downloads are necessary to complete this process. NComputing L-Series User Manual rev.05.07.12 Using Your L130 and L230 Access Devices The available connection list shows the vSpace hosts to which the device can connect. Select a host from the list and click on the 'Connect' button to start. NComputing L-Series User Manual rev.05.07.12 The 'Close' button closes the options menu. The “Setup” Menu Within the “Options” screen, the 'Setup' button brings up a set of tabs for viewing and changing the access device settings.

Note that this is an optional step to be used for more control of the device. NComputing L-Series User Manual rev.05.07.12 The “Options” Tab The 'Options' tab contains settings for host PC connections.

The 'Server Connection List' is a list of three connection profiles. There is a check mark to the right of each profile that is enabled.

NComputing L-Series User Manual rev.05.07.12 In each profile, you will find the following settings:. The “Autoconnect Enabled” radio button, when activated, sets the access device to automatically connect to the selected server when the device is turned on.

NComputing recommends setting the password to improve security. The “Update” Tab Your NComputing L-Series access device may at times require a persistent firmware update (versus a non-persistent dynamic firmware update on boot-up if a newer version is on the server).

To perform a persistent firmware update, select the 'Update' tab and click on the 'Update'. NComputing L-Series User Manual rev.05.07.12 Using Your L300 Access Device The “Server Selection” Screen The “Server Selection” screen is the first to appear when the L300 device starts. From here, you can connect to a host, refresh the Available Connections list, view Device Information, or enter the Device Setup menu. NComputing L-Series User Manual rev.05.07.12 Device Information The following information can be viewed from the Device Information screen: o Device name o Device ID o Firmware version o Serial number o Interface o IP address o Subnet mask o Gateway. NComputing L-Series User Manual rev.05.07.12 Device Setup - The “Connection Settings” Tab The Connection Settings tab allows administrators to determine exactly how the client goes about looking for and connecting to available hosts.

The client can be preset to connect to specific server groups or configured to search for avaliable hosts within its network. NComputing L-Series User Manual rev.05.07.12 Device Setup - The “Manage Groups” Tab The Manage Groups tab gives administrators more control over their device’s connection options. From this tab, they can add, modify and delete Groups of host systems by following the on-screen instructions. NComputing L-Series User Manual rev.05.07.12 Device Setup - The “Login Settings” Tab The Login Settings tab contains various device settings related to performance within Windows, including:.

Video Settings Resolution Color Depth. Sleep if Idle (this setting operates within the device firmware to help prevent screen burn-in; within Windows, the standard Windows screen saver must be used). NComputing L-Series User Manual rev.05.07.12 Device Setup - The “Network” Tab The Network tab contains the device’s network communication settings, as well as a Ping Test tool. The settings that can be configured are:. Device Name Used to identify the device within the vSpace Server management console. NComputing L-Series User Manual rev.05.07.12 Device Setup - The “Password” Tab The Password tab allows the user to enable or disable the device’s firmware password. If set, the device will prompt for the password anytime a user attempts to access the Device Setup screen or tries to cancel an automatic connection.

To push a new firmware version use the NC Console application. Launch the NC Console application directly from the Start menu (Start/All Programs/NComputing vSpace Server/NC-Console). Once in the console navigate to Terminals L-series and locate the desired L300 device in the right-hand pane. Vz24 mauser serial numbers.

The L300 will display full screen streaming video and multi-media applications across multiple user sessions and is optimized to do so using NComputing’s vSpace Server transcoding process. Windows displaying video and multi-media applications are dynamically detected by vSpace Server and then transcoded for transport to the L300 device using the NComputing UXP network protocol. NComputing L-Series User Manual rev.05.07.12 Troubleshooting & error messages For the latest information and troubleshooting help, please visit the NComputing online knowledge base at: DHCP server was not found If the access device cannot find a DHCP server, this error message appears. NComputing L-Series User Manual rev.05.07.12 Host unreachable When the access device cannot connect to the host PC, this message appears. Make sure the server connection list is configured correctly.

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See the section about configuring the access device. Make sure the vSpace Server software is installed on the host PC. NComputing L-Series User Manual rev.05.07.12 Connection was closed Message “Connection was closed but your data is not lost and application is still running on the server.

Please connect to the terminal server later.” This message appears when the connection stops due to abnormalities occurring on the host PC or network equipment. CPU, VGA, and PC chipsets; it only uses a programmable SoC to connect to a Host PC. An access device using NComputing User eXtension Protocol (UXP) can be connected to Host PCs by using the LAN cable. Also, it can be connected to remote PCs through the Internet using TCP/IP. Ethernet address.) When you're connected to the Internet from your computer, a correspondence table relates your IP address to your computer's physical (MAC) address on the LAN. vSpace Server: NComputing Desktop Virtualization software. PC: Personal Computer.

Router: in packet-switched networks such as the Internet, a router is a device or, in some cases, software in a computer, that determines the next network point to which a packet should be forwarded toward its destination. NComputing L-Series User Manual rev.05.07.12 For the latest information and FAQs, please visit the NComputing online knowledge base at: Q: Must the versions of the vSpace Server software in a network be the same?

A: Different vSpace Server versions within the same environment can cause data communication problems. (see below).

If you click the “Keep Blocking” button, you will not be able to find NComputing servers. If you select the “Unlock” button, the port will be open unless you block it manually. If you select the “Ask Me Later” button, the port will be open temporarily and the security message will continue to appear whenever the port is accessed.

NComputing L-Series User Manual rev.05.07.12 NComputing vSpace Server 4 Management Console Guide The vSpace Management Console is used to administer client sessions and configure advanced features. Several basic console commands can be accessed by administrators through the vSpace system tray icon.

These include:. NComputing L-Series User Manual rev.05.07.12 Software Settings (local) The 'Software Settings (local)' tree allows you to see and change settings for the host PC. Sessions The 'Sessions' item shows information about all the sessions currently active on the vSpace software.

By clicking on a session in the left window pane, you will see two tabs of available information. NComputing L-Series User Manual rev.05.07.12 The 'Information' tab shows the following information about the selected session:. The 'Station name' field shows the access device's name that was defined via the vSpace admin console.

The 'Logged in user' field shows the username that is currently logged in. NComputing L-Series User Manual rev.05.07.12 In the toolbar, there are three buttons: “Send Message,” “View Station” and “Stop Station. Note: The “View Station” button may not be present if this function is disabled. The “View Station” button is not present when you select the session that you are currently using. NComputing L-Series User Manual rev.05.07.12 The 'License information' tree item shows the information entered during the registration process (or, as shown below, how much longer the product will function before registration is required). The 'System Settings' tree item shows the following settings for the vSpace software.

Double- clicking on the name of the setting allows you to adjust it (unless it is read-only, which is specified below). NComputing L-Series User Manual rev.05.07.12. Maximum number of stations (incl. Host): Displays the maximum number of sessions the vSpace software is configured to support. This number includes the host PC. This setting is read-only. Current number of sessions: Displays the number of active sessions.

This setting is read-only. NComputing L-Series User Manual rev.05.07.12. Remote View/Control allowed: Displays whether or not the administrator has configured the vSpace software to allow administrators to remotely view user and control user sessions. Clean up disconnected sessions not in use: Displays whether the vSpace software automatically looks for disconnected sessions that are not in use and logs them out after a defined period of time.

NComputing L-Series User Manual rev.05.07.12 In the 'USB-Device Assignment(s)' tree item, you can control connections between USB ports on the host and vSpace sessions. To use this function, navigate the tree to select a USB port. When you right-click on an entry under “USB-Device Assignment(s)”, you can de-select the “Hide the ports that are not connected”.

NComputing L-Series User Manual rev.05.07.12 When you click on the 'Apply' button, changes to the USB-Device assignments are saved. To discard changes, simply navigate to another tree item or close the console without clicking on the 'Apply' button. For the assignment to take effect a reboot of the host system may be required. NComputing L-Series User Manual rev.05.07.12 When you select the 'UTMA/UTSA Devices' tree item, there is a table in the right side of the window that contains information about each access device.

There is a very wide variety of information available for each access device. Clicking on the 'Columns' button enables you to select what columns are displayed. NComputing L-Series User Manual rev.05.07.12 The settings you can change are all the same settings you can change when you use the 'Options' window on the access device itself. See the access device setup section for details on these settings.

NComputing L-Series User Manual rev.05.07.12 In the “Enter UTMA Device group name” window, enter the group name and description. Page 63 of 95. Be sure to reboot your host once the installation process is complete. 1.2 Registering vSpace Once vSpace is installed, register the host software by right-clicking on the NComputing icon in your system tray and selecting “vSpace Registration,” as shown in the image to the right. Indicates the current firmware version available for download from this host M300) Firmware Left-click on the “+” sign next to the “NComputing vSpace” section of the left navigation tree to display the “License Information” and “System Settings” sections. Page 65 of 95.

The type of license associated with the current vSpace install Serial Number The vSpace Server Software Serial Number Maximum Number of The maximum number of simultaneous NComputing device sessions Connections allowable under the current license Registered Device The length of time each registered device is allowed to maintain a session. NComputing L-Series User Manual rev.05.07.12 2.3 System Settings - Common Left-click on the “System Settings” section of the left navigation tree to display settings that affect the host, as well as devices that connect to it. The “Common” tab provides the following options and. NComputing L-Series User Manual rev.05.07.12 Start NC Console This setting determines whether the NC Console can be opened from the NC Tray from NC Tray icon in the task bar. Display Desktop Enabling this feature will allow device users to select and display custom Desktop Wallpapers Backgrounds within their Windows sessions. NComputing L-Series User Manual rev.05.07.12 Video Quality Increases or decreases the streaming compression ratio used by vSpace.

Higher compression means more CPU load, but lower network bandwidth use. Lower compression means lower CPU load, while increasing the amount of data streamed across the network.

NComputing L-Series User Manual rev.05.07.12 Assign Allows the administrator to choose from a selection of custom performance Performance profiles to be used in specific network environments. Profiles Advanced Provides additional advanced configuration options. (see section 2.6) 2.6 System Settings – Performance Profiles ADVANCED The Advanced menu allow administrators to create, edit, or delete individual performance profiles. NComputing L-Series User Manual rev.05.07.12 Menu animations Enabling this setting enables graphical elements within the OS such as window animations. Disabling this option can improve desktop performance. Use Windows Setting this to “Yes” enables advanced Windows themes and graphical elements.

NComputing L-Series User Manual rev.05.07.12 3.0 Profiles Left-click on the “Profiles” section of the left navigation tree to display information on device profiles that have been saved for future use. You can edit or delete these profiles by right-clicking on them in the profile list on the right side of the console. NComputing L-Series User Manual rev.05.07.12 4.0 USB Assignment Left-click on the “USB Assignment” section of the left navigation tree to display information on USB controllers available to the host. From this interface, you can assign individual USB ports to specific user sessions. NComputing L-Series User Manual rev.05.07.12 5.0 Sessions 5.1 Session Overview When one or more devices connects to your vSpace host, the “Sessions” section of the left navigation tree will be populated with a list of active sessions. Left-click on the “Sessions” section to display an overview of active sessions on the right side of the console.

NComputing L-Series User Manual rev.05.07.12 5.2 Session Information In addition to the session summary, you can expand the “Sessions” section of the left navigation tree to reveal information about individual sessions. Select these sessions to display additional information on the sessions themselves. The Session Information screen provides the following information: Session The session’s identifying number. Stop – Stops the selected session, effectively logging the user out. Registration –Opens the Registration dialog box. Help – Opens the Ncomputing Support page on an external web browser.While using the “View” function on a session, administrators can right-click on the top bar of the view window to take control of that session. NComputing L-Series User Manual rev.05.07.12 6.0 Device Management 6.1 L-series / M-series The L-series and M-series sections of the console provide all of the tools and options needed to configure and maintain your devices, as well as important usage information (such as user name and session number).

NComputing L-Series User Manual rev.05.07.12 6.2 Device Groups When dealing with large numbers of devices spread throughout several logical or physical groups (for example, deployments across several office floors or classrooms), it can be advantageous to group these devices within the vSpace console itself. This can be accomplished by right-clicking on the “L-series”. Displays the currently loaded firmware version of the selected device. In this Firmware Version example, the device firmware is out of date, as indicated by the text “Please update firmware.” Schema ID Miscellaneous build information (for NComputing internal use only) Page 79 of 95. NComputing L-Series User Manual rev.05.07.12 6.4 Connections Tab The “Connections” tab provides several host configuration options that determine how the device finds and then connects to available hosts. From here, you can set the device to automatically detect available servers, or instruct the device to connect to specific predetermined hosts or groups of hosts. NComputing L-Series User Manual rev.05.07.12 6.5 Server Groups Tab The “Server Groups” tab allows administrators to combine several servers into a group, and then instruct the device to connect only to servers in that group.

Exactly which servers are included in a given group and the order in which devices connect to them can be designated and altered within this menu. NComputing L-Series User Manual rev.05.07.12 6.6 Login Tab The “Login” tab provides several configuration choices that determine how the device will behave once it connects to a given host system, including screen resolution and automatic login options. Note that the L-series and M-series Login configuration menus vary slightly as seen below. NComputing L-Series User Manual rev.05.07.12 Sets the screen resolution and color depth to be used by the device once it Screen Resolution connects to a host. Note that for the M-series, all three clients in an M-series kit share the same resolution and color depth settings. NComputing L-Series User Manual rev.05.07.12 6.7 Network Tab The “Network” tab provides standard network configuration options, including a choice between static and dynamic IP acquisition.

Interface Indicates the device’s network interface. Optimize for Indicates the type of network being used; LAN = Local Area Network. NComputing L-Series User Manual rev.05.07.12 6.8 Password Tab The “Password” tab provides the option of setting a password that will restrict future access to device configuration.

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Use this tab to enable and disable password protection. No Password for Sets the device to be accessible for configuration by any user. NComputing L-Series User Manual rev.05.07.12 6.9 Update Tab The “Update” tab is used to check for and install (if available) firmware updates for the device. This tab allows you to select from several different update methods, and can be set to draw firmware updates from inside your network, or from an external FTP location. NComputing L-Series User Manual rev.05.07.12 6.10 Search Settings and Columns The “Search Settings and Columns” features in the upper-right side of the “L and M-series” sections provide additional tools for locating, sorting and displaying device information.

The L/M-series Device Search Settings dialog box provides administrators with the ability to locate devices anywhere on the network (provided that the connections in question are allowed by the network’s routing rules), as well as the ability to search specific IP ranges, while ignoring others. NComputing L-Series User Manual rev.05.07.12 6.11 Configuration Profiles As of vSpace version L-6.5.1., the NComputing vSpace Console includes the ability to save L-series device settings and apply those settings to other L-series devices across the network. While administrators retain the option to fine-tune devices on an individual basis, the Profile Management feature adds the ability to design and then deploy pre-selected configuration profiles to groups of devices in one step. NComputing L-Series User Manual rev.05.07.12 6.13 Editing Profiles Once a profile is created, administrators can edit the profile in the same way they would apply changes to the settings of an individual device. To do this, select “Profiles” from the left navigation tree within. NComputing L-Series User Manual rev.05.07.12 6.14 Applying Profiles To apply a saved profile to other devices, select one or more L/M-series devices within the L or M-series Device list and then right-click on any of the selected devices.

From the pop-up menu that displays, select “Apply Configuration Profile,”. NComputing L-Series User Manual rev.05.07.12 7.0 Remote vSpace Servers The “Remote vSpace Servers” section of the console allows administrators with multiple host systems on a given network to view and manage multiple hosts from one location. Additional features include the ability to view a given remote server’s active sessions and USB port assignments. NComputing L-Series User Manual rev.05.07.12 7.2 Remote Console Features While many of the host management features can be accessed remotely, there are some differences between what can be accessed remotely (from a different vSpace host on the same or different subnet) and what can be accessed locally (from the Management Console running on the host to which devices are connected). The technician logs into the Sales1 server (using the virtual machine’s console application, such as VMWare’s vSphere Client). Once logged into the server, the technician launches the NComputing vSpace Management Console.

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(If this host were on a “bare metal” system, they could just as easily have opened an RDP session or, if the host were located in their part of the office, they could simply go to the host itself and log in to the host using an admin account.). NComputing L-Series User Manual rev.05.07.12 8.2 Maintenance Tasks - Performing a Firmware Update on an Active Device In this example, we will simulate performing a firmware update on a device that is currently in use. To do this we need to give the current user advanced notice of the impending update before proceeding. Storing and applying a device profile to multiple devices simultaneously The Scenario: A school is adding a lab with an additional 20-devices to their existing NComputing deployment. To expedite the deployment process, they will perform as many tasks as they can from the host rather than configuring individual devices.

NComputing has made licensing NoTouch easy and painless. With the purchase of the NComputing RX-HDX, RX-HDX+ or EX400 thin client device, it comes with a perpetual built-in NoTouch OS license. You do not need to purchase additional NoTouch OS licenses for your NComputing devices.

If you have purchased additional premium licenses such as Imprivata Healthcare Premium package, Network Management Plus Premium Package, or generic Stratodesk NoTouch OS (repurpose devices), please follow the below instruction on how to redeem and allocate licenses from Notouch Center. Otherwise, you can skip this section.

You do not have to enter incredibly long serial numbers, fight with expiring licenses and so on. This article describes the technical aspects of licensing. It does not deal with pricing and order processing - please contact our sales for more information about see here how to buy Our process is a bit different than with other vendors, but it is simpler and easier for customers. In 99% of cases, all licensing is done via NoTouch Center. You do not have to do anything on the endpoints; NoTouch Center will 'activate' them, i.e. make sure the 'I am a demo' message goes away.

When ordering licenses, you will receive a license bundle that is identified by a transfer code. Transfer codes are short and unique to that specific order and serve as a 'pickup code', it is not comparable to typical license serial numbers as it identifies the whole bundle that was ordered. Receiving such a code means you officially own the license.

The transfer code can be used to generate the license file: In fact, when receiving your transfer code, there is also a link pointing to a web form requesting the NoTouch Center IP address (can be changed later, #IP address change), name, and email address. By IP address we mean the NoTouch Center host's IP address on the local network. After typing in that data, another email is sent with a download link; the file behind that link is a personal license file of type .jar. It is very small, typically 1KB. This file can be applied to NoTouch Center ('Service Center' / 'Licenses') to activate NoTouch Center, which in turn will activate the endpoints.


Note: We have spent a lot of engineering work to make our license emails spamfilter-proof. Please check your spam folder if you do not get our emails. It may also help to add license@stratodesk.com to your contacts.

  • 7FAQs

Process overview from customer perspective

  1. After you have bought your licenses, you will receive an email with a link and a transfer code. This email may be sent from Stratodesk or a solution provider partner. Think of it as a pickup number for this bundle, not as a serial number as other vendors do.
  2. If you visit this link with your transfer code, the system will know about this order and how many licenses are included - and the system will ask you also for the IP address of NoTouch Center, your organization name and your email address. Double-check the email address, as this is where the final license file will be sent to. Notes:
    • In most cases you will already have NoTouch Center, our management tool, installed; either by using our Virtual Appliance or as a standalone installation. In any case, you will need to type in the IP address of the machine NoTouch Center is installed on. You need to type that IP address into the form. Do not type in a client's IP address - this field is exclusively for the IP address of NoTouch Center.
    • If you do not have NoTouch Center already installed, or do not know the final IP address, then do not yet activate your license. Don't worry, it won't expire so soon: Stratodesk keeps unactivated transfer codes active for one year!
  3. Within a few seconds you will get an email with a link pointing to a file. This is the final license file, named TRANSFERCODE.jar (TRANSFERCODE being your actual transfercode in all-uppercase). If you click on it, the download will be finished momentarily, it is so small, you might not even notice that your browser has downloaded something. So please check your download folder if you think nothing happens - your file will probably be here already.
  4. Apply the license file
    1. Log in to NoTouch Center
    2. Go to 'Service Center',
    3. click on 'Updates',
    4. upload the .jar file there;
    5. please restart NoTouch Center afterwards.

License component information

Only if you wonder what these LMD/MCLI and 'Endpoint' and 'Management licenses' terms mean - there are usually two different licenses in one:

  • LMD designates the endpoint license, the one to activate the client. It can be assigned to clients and even revoked. If the LMD license is missing, the client(s) will be in demo mode and show messages.
  • MCLI licenses make NoTouch Center actually manage endpoints. Basically this controls the counter of how many devices NoTouch Center will be allowed to manage. If you are lacking MCLI licenses, NoTouch Center will simply refuse management operations on new devices, such as adding to a group or so.

Now you might ask, don't I always need both - why distinguishing? You are right, both the OS and the management application must be licensed in any case. However, there are cases when the operating system is already licensed, such as when you are buying a Thin Client from a Stratodesk OEM partner; in that case customers do not need to buy the full NoTouch suite, they would only have to add management to an existing Stratodesk-based OS, i.e. only buy MCLI licenses. In fact, they might even not use management and thus be happy Stratodesk users, but never have been in direct contact with us.

License overview

In NoTouch Center you can always inspect the license status - how many licenses you have and how many are used:

  1. Log in to NoTouch Center
  2. Go to 'Service Center'
  3. Click on 'Licenses'

While 'Installed', 'Used', and 'Available' numbers are self-explanatory, the column 'Assignable' shows if individual licenses can be assigned to specific devices or groups or if they represent merely a counter. For example, licenses of type 'LMD' are endpoint licenses and can be assigned to specific endpoints, whereas in contrast 'MCLI' just represents the number of how many devices can be managed by this instance.

Assigning licenses

By default, endpoint licenses will be assigned to any members of the default group and all of its subgroups (NTC 4.1.24 and above). You have full control though: You can set for each client and each group if it should get certain licenses or not:

  1. Click on the group or client you want to modify
  2. Click on the 'Licenses' tab

Here you can add licenses or delete licenses. Group settings will be inherited by subgroups.

Note: Typically Thin Client OEM software images may never accept nor need endpoint licenses. That means you can easily mix Stratodesk OEM partner Thin Client devices and repurposed PCs/repurposed Thin Clients in one installation and in one group and do not need to worry about wasting licenses on machines that are already licensed.

IP address change

If you change the IP address of NoTouch Center, you need a new license file. No problem, please just contact our support so that we can issue a new file for you. When writing to our tech support, please include the following:

  • Old IP address
  • New IP address
  • Screenshot of the #License overview and/or a list of used transfer codes
  • Customer name if not obvious
  • Return email address if different from the one you're writing (e.g. if you are a reseller and contacting us on behalf of an end customer)
  • A duly completed scan (or legible photoshot) of this form

Note: A new license bundle with a new transfer code will be created during this process for all of your existing licenses. So no matter how many bundles were used in your existing installation, it will be one big bundle with one transfer code after the transition.

Please do not use old and new instance at the same time. After a certain grace period this may invalidate both your old and new licenses.

Important: The new instance of NoTouch must make itself known to all your endpoints! Clients will have the old IP address/URL stored and will try to announce to the old NoTouch Center instance unless you explicitly tell them to go to the new instance! The easiest way is to search for client devices from the new instance. (This is actually why we recommend to not change IP address unless really necessary).

Please read on here if you are changing the IP address: IP address change

Demo/free trial license

NoTouch Center by default includes a five-client trial license; this is built-in and doesn't have to be added or activated. There are no feature restrictions or time limits in the trial license, besides that it can not manage more than five endpoints. As part of this trial license, it can 'activate' two endpoints, so that they do not show the 'I am a demo' message any more, that pops up from time to time. That means, with the free trial you can manage five machines, and two of them can be made work without the demo message, the other three will see the unobtrusive and undisturbing trial message from time to time.

Note: Thin Client devices that come with a NoTouch version preinstalled may not need to be activated at all, so you won't see the demo message there anyway.

FAQs

My client is still showing the demo message

Clients will pick up their license at next announce, the basic communication step between client and NoTouch Center, and stop displaying the demo message. So it may be that your client did not announce yet; you can force it to do that by using the announce client action, or you can simply reboot it.

If the message still persists, check if

  • you have enough licenses of type 'LMD', please see the #License overview
  • 'LMD' licenses are assigned to the group the client is in, or to the client. Please see #Assigning licenses
  • NoTouch Center and the endpoint(s) are communicating properly

NoTouch Center says it has a license problem

According to the detailed error message you can find out what kind of license problem it is:

  • Did you change the IP address of NoTouch Center, or the machine it is running on? This can be solved, there is an easy process regarding IP address change.
  • Do you have more clients to activate and manage than you have licenses? Please place an order with us - call our sales team!
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How can I change my IP address?

There is an easy process regarding IP address change.

Can I migrate a licensed installation somewhere else?

Yes, of course. For example, you may want to

  • Migrate a Windows-based installation to our Virtual Appliance
  • Migrate from one Windows-based installation to another
  • Migrate from one Virtual Appliance to another

By using the 'Migration Export' feature, existing license files are part of the migration export zip file and don't require any special treatment if the IP address stays the same. In many cases regarding migration however, the new system will have a different IP address than the original one - there is an easy process regarding IP address change.

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I have lost my license (.jar) file. What now?

No problem - please visit the link again, if you still have the email. If not, go to the Stratodesk redeem page [1] and type in transfer code and your data again. The email address must be the same address as you had used before. So if you use multiple email aliases, make sure you use the correct one.

Note: Whatever IP address you type in, the system will always issue a jar file based on the original IP address. If you need to change your IP address, please see the appropriate section in this article.

What are these other license classes like VPN, PT etc.?

Stratodesk software can manage and license third-party-applications that are inside the NoTouch images. So for example a vendor of VPN clients might hand over a licensed binary to Stratodesk, and request Stratodesk to ensure that only a certain number of copies can be used. That is how many of these license classes came up.

I have lost my transfer code. What now?

You will find your transfer code(s) in these locations:

  • The original email you got, stating that you now own licenses
  • In the license overview in the rightmost column
  • The filename of your license files contains the transfer code

If you have lost your transfer code, your email, and your license files (or never actually activated your license), please contact your reseller or Stratodesk with information about your order, such as order date and your own P/O number so that we can find the order for you.

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What if my company was acquired or renamed?

Provided your new company is legal successor, which is usually the case in renaming a company or a company acquisition, you do not have to change anything. If you are concerned about the 'old' organization name, that is a cosmetic issue that could be solved by reissuing the license file as described in the section about #IP address change.

How can I buy licenses?

Please have a look at http://rx-hdx.ncomputing.com/how-to-buy

Can I sell or lend my licenses to someone else?

If you are not an authorized reseller, in general the answer is no, simply because when activated, your license is already issued to you and your specific NoTouch Center instance with your IP address. The legal side of this question is dependent on your jurisdiction. If your whole company is sold however, then you will continue to use the instance as it is, which is no problem, please see #What if my company was acquired or renamed?

Can I return licenses?

In general the answer is no, simply because when activated, your license is already issued to you and your specific NoTouch Center instance with your IP address and when activated, licenses are non-refundable. The legal side of this question is dependent on your jurisdiction. Please contact our sales team for more information.

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Licensing multiple instances of NoTouch Center

As described in this article, typically an order leads to one bundle identified by one transfer code, which will finally become a license file for exactly one known NoTouch Center installation; and these bundles can not be split. If you need to license multiple NoTouch Center installations, for example if you are a reseller serving multiple customers, or a customer using multiple NTC installations, please make sure you split your order into multiple positions or even place multiple orders so that the license bundles can be created according to your needs. Do not just order the overall total number!

Serial number based activation

If for some reason you can not use or do not want to use NoTouch Center for managing licenses, you can request to get license serial numbers when placing your order. In that case you will get a list of serial numbers/codes instead of the transfer code. One serial number will activate one device, license numbers have to be typed in locally

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License

This process is very different from the NoTouch Center based license management, so all of the other information in this article does not apply. When using serial number based activation, these things apply:

  • One number per client, has to be typed in locally
  • Management/NoTouch Center licenses can not be activated with this process
  • IP addresses do not matter
  • No license jar files are involved

If you want to use NoTouch Center later, you can still get a license .jar file for your NoTouch Center installation, allowing you to manage these devices. In that case the .jar file will of course only contain MCLI licenses, because the LMD licenses are those that were issued as serial numbers (see #License component information).

Reseller-specific information

A reseller placing an order on behalf of an endcustomer will also get an email with a transfer code, as soon as the order is processed by Stratodesk. Resellers should then forward this email to their customer allowing them to get the activated license, or they can activate the license on their behalf. Optionally, a reseller can provide the end customer email address to Stratodesk, then our order processing system will send the license email directly, saving work and time.

If you order for multiple customers as one, please indicate the different amounts of licenses need per customer (either by order positions, or separate purchase orders), according to #Licensing multiple instances of NoTouch Center. Do not just send us an order with the total sums! You won't be able to split the license bundles once issued.

Scope and involved third parties

NoTouch Desktop is a combination product that is made of NoTouch Center, a management application, NoTouch Receiver, an endpoint operating system, and the Stratodesk Virtual Appliance. Products from various third parties are included, so diverse as for example the Linux kernel, which is based on the GNU General Public License (GPL), or binary proprietary components like the Citrix Receiver or the VMware Horizon View client. Please do not try to extract proprietary code from NoTouch, no matter if it is Stratodesk code (such as the configuration application, the modules that communicate with NoTouch Center, etc), Citrix software, VMware software or owned by any other 3rd party. This can lead to civil damage claims and criminal prosecution.

The license that is granted to you by Stratodesk aims to protect the Intellectual Property of Stratodesk, which includes (but is not restricted to) software, documentation and artwork. It can not and does not restrict your freedoms that the open source world and especially the GPL gives you. For example you are entitled to all source code of the Linux kernel and other GPL components, and you have unlimited redistribution rights for these open-source components. We will of course share all GPL source code with you and support you in open-source related matters. Please contact Stratodesk for more information.

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More information

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For any other question, please contact Stratodesk - we are happy to help!